STL files and printer support
Print the file. Fix the printer.
Sparkcraft sells print-ready STL files and a 60-minute online troubleshooting session as two separate products. Nothing physical ships.
One-time card checkout. Files and support are never bundled.

What you actually get
- Download print-ready STL files you are authorized to sell
- Talk through prints in Printer Chat
- Follow Print Guides at your own pace
- Book one 60-minute online session when the printer fails
- Keep files and support as two separate purchases

Digital files. One 60-minute online session. Nothing ships.
Two products, sold apart
All products
Print-ready STL files for your desktop printer

One 60-minute online 3D printer troubleshooting session
How it works
- 01
Pick files or help
The STL pack is downloads, chat, guides, and announcements. Support is a 60-minute online session.
- 02
Pay once, by card
Each product is a one-time charge. There are no subscriptions and no lifetime support.
- 03
Get access in Sparkcraft
Files stay available. Support access lasts 14 days for that one session.
Questions
Will anything ship to me?
No. These are digital products. No physical item will be shipped.
Does the STL pack include printer support?
No. Files and the 60-minute session are sold separately. The pack does not include support-service access.
Does support include STL files?
No. 1-Hour Printer Support does not include STL downloads.
What is the support session?
One 60-minute online troubleshooting session. No physical repair, shipping, or on-site service. Access lasts 14 days.
How do I pay?
Card only, one time. No subscriptions.
